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Ending a domestic worker’s employment in Dubai involves more than saying goodbye. The sponsor has to cancel the worker’s permit and residence visa through the proper channels, settle what is owed, and arrange the worker’s departure or transfer. Getting it wrong can leave you with fines, a stuck file, or an overstay problem that affects the worker.
This guide explains how maid visa cancellation works in Dubai in practice. It covers who can cancel, what to settle first, the documents you need, the two-stage process, the channels you can use, how fees work, what to do if the worker has left without notice, and what happens when you want to hire someone new. If you are hiring rather than cancelling, see our guide to sponsoring a maid in Dubai.
Rules, fees, and service channels change from time to time. Treat the figures here as a guide, and confirm current requirements on the official channels before you start.
Quick Answer
To cancel a maid visa in Dubai, the sponsor normally:
One 2026 guide describes this as a two-stage process: the MOHRE work permit first, then the residence visa through ICP or GDRFA. A Tadbeer centre can handle these steps for you for a service fee.
Only the sponsor, meaning the employer named on the worker’s visa, can start the cancellation. The worker cannot cancel their own residence visa. If you are the sponsor and your circumstances have changed, you need to act. If the worker wants to leave, the process still runs through the sponsor, so the two of you will need to coordinate. For the general rules on ending any residence visa, see our guide to UAE residence visa cancellation.
Common reasons for cancellation include:
Each of these follows the same basic route, but the preparation and the risks differ. The sections below cover them.
Do not start the cancellation until you have cleared the worker’s entitlements. An unsettled dispute can delay the process, and a complaint on file can block it.
Unpaid salary. Pay all outstanding wages up to the last working day, using the same method you have used throughout (domestic worker salaries are expected to be paid through a traceable channel, and you should keep the records).
Leave and end-of-service entitlements. Check the employment contract and the domestic worker rules for unused leave and any end-of-service payment. Pay what is due and get a signed acknowledgement.
Return ticket. Where the contract requires the employer to cover the worker’s return home, arrange the ticket. If the worker is moving to a new employer instead, agree this in writing.
Passport and documents. Return the worker’s passport and any personal documents you hold. Keep a signed receipt.
A signed settlement note. A short written statement that the worker has received their salary and entitlements protects you if a dispute comes up later.
Neither a Tadbeer centre nor GDRFA can override an active complaint at MOHRE, so clearing any open complaint comes first.
The exact list depends on the channel and your situation, but you should be ready with the following.
| Item | Who provides it | Notes |
|---|---|---|
| Sponsor’s passport copy and Emirates ID | Sponsor | Must be valid |
| Worker’s passport copy | Sponsor or worker | Original may be needed if you are asking for a stamp |
| Worker’s Emirates ID copy | Sponsor or worker | Provide it if available |
| Original employment contract | Sponsor | Needed for the MOHRE step |
| MOHRE work permit cancellation record | Generated at the MOHRE stage | GDRFA expects it before it cancels the residence |
| Proof that dues are settled | Sponsor | Not always requested, but keep it |
| Access to UAE Pass or GDRFA account | Sponsor | Needed for online filing |
Sources differ on small details, and the requirements can change, so ask the centre or portal for the current checklist before you go.
Gather your documents and complete the settlement checklist above. Confirm there is no open complaint or absconding report against the worker.
The first formal step is cancelling the domestic worker’s work permit. This can usually be done through the MOHRE app or website using UAE Pass, or through a Tadbeer centre. The cancellation generates a record that GDRFA will ask for before it cancels the residence. For background on how work permit cancellation works more broadly, see our guide to work permit cancellation in Dubai.
Once the work permit is cancelled, you cancel the residence visa. For visas issued in Dubai, this is done through GDRFA Dubai, either through its smart app or website, or in person at an Amer centre. For visas issued in another emirate, the cancellation goes through the Federal Authority for Identity and Citizenship (ICP) instead.
Keep the cancellation confirmation or receipt. You may need to give a copy to the worker, and you will want it on file if you apply for a new visa.
After the visa is cancelled, the worker has a limited period to leave the UAE or move to a new sponsor. The worker’s Emirates ID is cancelled along with the residence.
You have three practical options. Pick the one that fits your comfort with online services and how complicated your case is.
| Channel | Best for | What to expect |
|---|---|---|
| MOHRE app or website, then GDRFA smart services | Straightforward cases, comfortable with UAE Pass | Lowest cost, you do the steps yourself |
| Amer centre | Sponsors who prefer an in-person counter | Centre fees apply on top of government fees |
| Tadbeer centre or licensed agency | Complicated cases, or sponsors who want it handled | Service fee on top of government fees |
If you apply online, you need your documents ready and no active disputes on the worker’s record. If anything is unclear, such as a complaint, a contract question, or an absconding report, a Tadbeer centre or one of the immigration consultants in Dubai can save you time.
Fees vary depending on the channel, whether the worker is inside or outside the UAE, and the sponsor type. Published figures also differ by source, so I am not giving a single number you can rely on.
| Fee component | What to know |
|---|---|
| MOHRE work permit cancellation | A small government fee. Doing it yourself through the app costs only that fee. |
| GDRFA residence cancellation | GDRFA Dubai lists the fee in more than one place with different breakdowns, with an itemised service page and a higher total on its FAQ page. |
| Worker inside the UAE vs outside | Cancellation for someone outside the country is quoted higher than for someone inside. |
| Amer centre charges | Added on top if you apply in person. |
| Tadbeer or agency service fee | Added on top if you use an intermediary. |
As a rough guide, recent sources quote GDRFA Dubai at around AED 190 for an individual sponsor with the worker inside the UAE, and around AED 290 outside, plus centre fees. Confirm the current figure on the GDRFA Dubai website or at an Amer centre before you pay.
Be wary of any provider quoting a very low fixed price without explaining which parts are government fees and which are service charges.
Timing depends on the channel and whether your documents are complete. The MOHRE work permit step is often quick, and the GDRFA residence step is commonly quoted at about two working days after a complete submission. Delays usually come from an open complaint, a missing document, or an unpaid fine on the sponsor’s file.
Do not book the worker’s flight or tell them the visa is cancelled until you have the confirmation in hand.
You can follow the progress through the same channels you used:
Keep the application or transaction number, because you will need it if you have to follow up.
If the contract ends and you do not renew, you should still cancel properly. Letting the visa lapse without cancellation leaves the worker without a clear legal position and can leave your file in a muddle.
Settle final dues, cancel the work permit and the residence visa, and give the worker a clear date by which they need to leave or move to a new employer. Doing this close to the contract end date keeps the paperwork clean and avoids confusion about the worker’s status.
The final settlement is the point where most disputes start, so be thorough.
Put the figures in writing, ask the worker to sign, and keep your payment records. If you disagree on any item, resolve it before you cancel, because a complaint can stall everything.
You can cancel a maid’s residence visa when the worker is outside the country. The process is similar, but the fee is quoted higher and you do not need the worker’s physical passport for the cancellation itself. Make sure you have the worker’s details and the contract. If the worker left with a valid visa and has not returned, cancel it so you are not left responsible for an active file.
If your worker leaves your home without notice and you do not know where they are, you can report the absence to MOHRE. This is called an absconding report, or Unexpected Work Abandonment report.
Key points:
Do not file an absconding report to punish a worker or pressure them. MOHRE can fine an employer AED 5,000 per worker for a false or fictitious absconding report, and the employer’s file is suspended until the fine is paid.
Yes. MOHRE can cancel a report in certain situations, such as when the worker was present at the workplace or on legal leave when it was filed, or when the report is inaccurate. MOHRE can also cancel it with the employer’s approval. Workers have a service to request withdrawal. This matters because a worker with an active absconding report cannot normally move to a new employer until it is cleared.
An absconding case still ends with the same two stages: the work permit and the residence visa. Because the process depends on the report’s status, a Tadbeer centre or a licensed PRO can help you handle the order of steps. Keep copies of the report, your attempts to contact the worker, and any police or MOHRE reference.
If the worker wants to stay in the UAE and has a new employer, it may be better to transfer than to cancel and re-hire. A transfer lets the worker move without leaving the country, and it follows the rules for a new work permit and a new sponsor. Our guide to residency visa transfer explains how transfers work in general. The new sponsor needs to meet the eligibility conditions and complete the permit and residence steps.
Keep two things in mind:
Once the residence visa is cancelled, the worker has a limited period to leave the UAE or move to a new sponsor. Sources give different figures. Some quote 30 days for domestic workers, while GDRFA Dubai’s service page is quoted at 60 days for residence cancellation in general. Overstay fines apply after the grace period ends. See our guide to Dubai visa overstay rules for how fines work.
Because the numbers conflict, treat the shorter period as your safe working assumption and check the current grace period for domestic workers on the GDRFA Dubai or UAE government portal when you cancel. Tell the worker the exact date in writing so there is no confusion.
Cancelling the visa does not end every responsibility.
Once the previous worker’s visa is cancelled and your file is clear, you can apply for a new domestic worker through a Tadbeer centre or the relevant channel. Your file must be free of fines and suspensions, and you will need to meet the current sponsor conditions. Do not assume you can skip steps because you hired someone before. Confirm the eligibility rules, the documents, and the cost on the day you apply, because they can change. For the full hiring process, see our guides to sponsoring a maid in Dubai and sponsoring a nanny in Dubai.
If you are hiring from a Tadbeer centre, ask for a clear written breakdown of government fees and service fees before you pay.
Cancelling before settling dues. An unresolved complaint can block the whole process.
Filing a false absconding report. It can lead to a fine and a suspended file.
Holding the worker’s passport. This creates problems for the worker and can cause trouble for you.
Skipping the MOHRE step. GDRFA expects the work permit cancellation record first.
Not telling the worker the exit date. Confusion over the grace period can lead to overstay.
Paying a flat price without a breakdown. Ask what is a government fee and what is a service charge.
Relying on outdated fees. Fees and grace periods change, so confirm them before you pay.
Cancelling a maid visa in Dubai is a two-step process that is simple when you prepare. Settle what you owe, clear any complaints, cancel the work permit with MOHRE, then cancel the residence with GDRFA. Be honest in any absconding report, give the worker clear written dates, and keep your records. If your case is complicated, a Tadbeer centre or licensed PRO can save you time and avoid costly mistakes. If you want help with a visa question, you can contact our team.
Rules, fees, and grace periods change. Confirm current requirements with MOHRE, GDRFA Dubai, or a licensed Tadbeer centre before you act.
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